Telemedicine is available 24 hours a day, 7 days a week, through UnitedHealthcare (Virtual Visits) or Cigna (Telehealth Connection). You’ll use different telemedicine services based on your carrier. Visit myuhc.com or mycigna.com to access these services.
The cost of a consultation varies based on your provider. Telemedicine appointments are covered at 80% after meeting your annual deductible.
COVID-19 UPDATE: Member cost share for COVID-19 diagnostic testing, treatment and certain telemedicine visits will be waived through the emergency period established by the US government (set to expire on April 20). The Firm continues to evaluate coverage as the pandemic and vaccine distribution evolve, and reserves the right to change coverage, including reinstating deductibles and coinsurance payments, at any time.