Contacts

2020 Plan Year Information

Help Selecting and Using Your Benefits Throughout the Year

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Benefits Advocates

8 am to 7 pm ET, weekdays

Employees

877-MSHR-411 (674-7411)

When prompted, enter your information and say “Benefits Advocates"

Outside US and Canada

(toll) 718-354-1343

Your spouse or domestic partner

800-555-7187

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General Benefits and Retirement Questions

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HR Services

Morgan Stanley Representatives are available between 9 am and 7 pm Eastern, Monday through Friday, except certain US holidays.

Outside the US and Canada

(toll) 718-354-1343

Benefit Center website

morganstanley.com/benefits

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Medical

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Cigna

Options A, B and C — Group Number 3327984

800-CIGNA24

800-244-6224

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UHC

Options A, B and C — Group Number 182019

Flexible Spending Accounts — Group Number 202942

888-332-8891

Medical

800-TAX-FORM

1-800-829-3676

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Kaiser Permanente

Northern California Group Number 8488

Southern California Group Number 102045

Hawaii Group Number 1340

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HMSA

Employee Group Number 98643-1

COBRA Group Number 98643-3

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Physical Therapy at 1585 Broadway

Lower Level B

Mon. & Wed. | 7 am to 5 pm

Tu. & Thur. | 11:30 am to 5 pm

Fri. | 7 am to 4 pm

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Physical Therapy at 2000 Westchester Ave.

Prescription Drugs

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OptumRx

Medical Plan Options A and B

855-855-8757

OptumRx Representatives are available 8 a.m. to 5 p.m., ET, Monday through Friday. Registered pharmacists are available 24/7 for consultations.

optumrx.com

Group #: MSG

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Cigna Pharmacy Benefits

Medical Plan Option C

mycigna.com

Group #: 3327984

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Dental

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MetLife Dental

Group Number: Option A — 308229

Group Number: Option B — 308228

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Delta Dental

Vision

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VSP Vision Plan

Group Number — 12290137

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Insurances

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Disability & Leave

MetLife

STD & FMLA Group Number: 308160

LTD Group Number: 143274

800-498-5306

leave initiation

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Life Insurance

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Critical Illness and Accident Insurance

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BTA Insurance

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Critical Illness Insurance from Aflac

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Long-Term Care Insurance

Employee Offers

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Senior Care Planning, Elder Care and Child Care

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Employee Offers and Perks

Visit Employee Offers by typing “offers” into your intranet browser.

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Backup Elder and Child Care

Bright Horizons

877-BH-Cares (877-242-2737)

24 hours a day, 7 days a week

Username: MorganStanley
Password: Benefits4You

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Group Personal Excess Liability (GPEL) Insurance

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Pet Insurance

Nationwide

888-899-4874

Weekdays 8 a.m. to 10 p.m. ET and Saturdays 10 a.m. to 6:30 p.m. ET

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My Health Tools

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Benefits Advocates

8 am to 7 pm ET, weekdays

Employees

877-MSHR-411 (674-7411)

When prompted, enter your information and say “Benefits Advocates"

Outside US and Canada

(toll) 718-354-1343

Your spouse or domestic partner

800-555-7187

Add to contacts

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LifeSolutions by Humana

Username: Morgan Stanley
Password: Resources

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UHC (Virtual Visits)

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Cigna (Telehealth Connection)