Contacts
2023 Plan Information
General Benefits and Retirement Questions
contact
HR Services
9 am to 7 pm ET, M-F
Outside the US and Canada
Fax
Benefit Center website
From Morgan Stanley's intranet: Type benefits in browser
Externally: Log in to morganstanley.com/benefits
Medical
contact
Cigna
contact
UHC
Options A, B and C — Group Number 182019
Flexible Spending Accounts — Group Number 202942
Medical
FSAs
1-800-829-3676
contact
Kaiser Permanente
Northern California Group Number 8488
Southern California Group Number 102045
Hawaii Group Number 1340
contact
HMSA
contact
Cigna Global Health Benefits
Group Number: 00519A
contact
Physical Therapy at 1585 Broadway
Lower Level B
Mon. & Wed. | 7 am to 5 pm
Tu. & Thur. | 11:30 am to 5 pm
Fri. | 7 am to 4 pm
contact
Physical Therapy at 2000 Westchester Ave.
Terrace Level
Tu. & Thur. | 9 am to 1 pm
contact
Livongo Diabetes Management Program
Available at no cost to employees and dependents with a type 1 or 2 diabetes diagnosis who are enrolled in the Firm’s Medical Plan (Cigna, UnitedHealthcare, Kaiser or HMSA)
join.livongo.com/morganstanley
Registration code: morganstanley
Prescription Drugs
contact
Express Scripts
Medical Plan (Cigna and UHC)
representatives available 24/7
(Smart90 maintenance medications program) Tip: Download mobile app from Apple App or Google Play Store
contact
Capsule Pharmacy
Dental
contact
MetLife Dental
Group Number: Option A — 308229
Group Number: Option B — 308228
contact
Delta Dental
Vision
contact
VSP Vision Plan
Insurances & Legal
contact
Legal Assistance Plan
MetLife Legal Plans
Must enter your membership number, which is mailed to you after you enroll – or call the number above
contact
Disability & Leave
contact
Life Insurance
contact
Critical Illness and Accident Insurance
contact
BTA Insurance
contact
Critical Illness Insurance from Aflac
contact
AD&D
contact
Long-Term Care Insurance
Employee Offers
contact
Voluntary Benefits
contact
Employee Offers and Perks
Visit Employee Offers by typing “offers” into your intranet browser.
contact
Discounted Day Care
contact
Cultural Care
Au Pairs
contact
FAMILY SUPPORT BY BRIGHT HORIZONS
Child and Elder Care, College Coach, Tutoring, Children with Special Needs, Parental Coaching and More
24 hours a day, 7 days a week
clients.brighthorizons.com/morganstanley
Register with your Firm email address to review full menu of programs, contact family concierge and book services
Tip: Download phone app (search for “Back-Up Care” or “Bright Horizons”)
contact
Group Personal Excess Liability (GPEL) Insurance
contact
Pet Insurance
contact
Pet Insurance
contact
Veterinary Discount Plan
contact
HealthEquity
My Health Tools
contact
2nd.MD
contact
Lyra
contact
UHC (Virtual Visits)
contact