Contacts
2021 and 2022 Plan Year Information
Help Selecting and Using Your Benefits Throughout the Year
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Benefits Advocates
General Benefits and Retirement Questions
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HR Services
9 am to 7 pm ET, M-F
Outside the US and Canada
Fax
Benefit Center website
From Morgan Stanley's intranet: Type benefits in browser
Externally: Log in to morganstanley.com/benefits
Medical
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Cigna
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UHC
Options A, B and C — Group Number 182019
Flexible Spending Accounts — Group Number 202942
Medical
FSAs
1-800-829-3676
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Kaiser Permanente
Northern California Group Number 8488
Southern California Group Number 102045
Hawaii Group Number 1340
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HMSA
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Cigna Global Health Benefits
Group Number: 00519A
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Physical Therapy at 1585 Broadway
Lower Level B
Mon. & Wed. | 7 am to 5 pm
Tu. & Thur. | 11:30 am to 5 pm
Fri. | 7 am to 4 pm
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Physical Therapy at 2000 Westchester Ave.
Terrace Level
Tu. & Thur. | 9 am to 1 pm
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Livongo Diabetes Management Program
Available at no cost to employees and dependents with a type 1 or 2 diabetes diagnosis who are enrolled in the Firm’s Medical Plan (Cigna, UnitedHealthcare, Kaiser or HMSA)
join.livongo.com/morganstanley
Registration code: morganstanley
Prescription Drugs
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Express Scripts
Medical Plan (Cigna and UHC)
representatives available 24/7
(Smart90 maintenance medications program) Tip: Download mobile app from Apple App or Google Play Store
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Capsule Pharmacy
Dental
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MetLife Dental
Group Number: Option A — 308229
Group Number: Option B — 308228
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Delta Dental
Vision
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VSP Vision Plan
Insurances & Legal
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Legal Assistance Plan
MetLife Legal Plans
Must enter your membership number, which is mailed to you after you enroll – or call the number above
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Disability & Leave
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Life Insurance
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Critical Illness and Accident Insurance
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BTA Insurance
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Critical Illness Insurance from Aflac
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AD&D
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Long-Term Care Insurance
Employee Offers
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Voluntary Benefits
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Senior Care Planning and In-Home Help
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Employee Offers and Perks
Visit Employee Offers by typing “offers” into your intranet browser.
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Discounted Day Care
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Cultural Care
Au Pairs
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FAMILY SUPPORT: CHILD AND ADULT CARE, TUTORING, PARENTAL COACHING AND MORE
Bright Horizons
24 hours a day, 7 days a week
Phone app (Search for “Back-Up Care” or “Bright Horizons”)
Full menu of services
Employer Username: MorganStanley
Employer Password: Benefits4You
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Group Personal Excess Liability (GPEL) Insurance
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Pet Insurance
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Pet Insurance
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Veterinary Discount Plan
My Health Tools
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Benefits Advocates
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2nd.MD
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Lyra
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UHC (Virtual Visits)
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