Contacts
2023 Plan Information
General Benefits and Retirement Questions
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Accolade Health Assistants
Health care benefits and resources
To activate your account, visit the Accolade member portal or download the Accolade app from the App Store or Google Play
To contact a Health Assistant:
Send a secure message from the Accolade member portal or app.
Dependents not enrolled in the Firm’s Medical Plan: You must call Accolade; the mobile app is not available.
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HR Services
401k, payroll, HR policies, enrolling in or changing your benefits etc.
9 am to 7 pm ET, M-F
Outside the US and Canada
Fax
Benefit Center website
From Morgan Stanley's intranet: Type benefits in browser
Externally: Log in to morganstanley.com/benefits
Medical
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Cigna
contact
UHC
Options A, B and C — Group Number 182019
Flexible Spending Accounts — Group Number 202942
Medical
FSAs
1-800-829-3676
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Kaiser Permanente
Northern California Group Number 8488
Southern California Group Number 102045
Hawaii Group Number 1340
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HMSA
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Cigna Global Health Benefits
Group Number: 00519A
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Physical Therapy at 1585 Broadway
Lower Level B
Mon. & Wed. | 7 am to 5 pm
Tu. & Thur. | 11:30 am to 5 pm
Fri. | 7 am to 4 pm
contact
Physical Therapy at 2000 Westchester Ave.
Terrace Level
Tu. & Thur. | 9 am to 1 pm
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Livongo Diabetes Management Program
Available at no cost to employees and dependents with a type 1 or 2 diabetes diagnosis who are enrolled in the Firm’s Medical Plan (Cigna, UnitedHealthcare, Kaiser or HMSA)
join.livongo.com/morganstanley
Registration code: morganstanley
Prescription Drugs
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Express Scripts
Medical Plan (Cigna and UHC)
representatives available 24/7
(Smart90 maintenance medications program) Tip: Download mobile app from Apple App or Google Play Store
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Capsule Pharmacy
Dental
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MetLife Dental
Group Number: Option A — 308229
Group Number: Option B — 308228
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Delta Dental
Vision
contact
VSP Vision Plan
Insurances & Legal
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Legal Assistance Plan
MetLife Legal Plans
Must enter your membership number, which is mailed to you after you enroll – or call the number above
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Disability & Leave
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Life Insurance
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Critical Illness and Accident Insurance
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BTA Insurance
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Critical Illness Insurance from Aflac
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AD&D
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Long-Term Care Insurance
Employee Offers
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Voluntary Benefits
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Employee Offers and Perks
Visit Employee Offers by typing “offers” into your intranet browser.
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Discounted Day Care
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Cultural Care
Au Pairs
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FAMILY SUPPORT BY BRIGHT HORIZONS
Child and Elder Care, College Coach, Tutoring, Children with Special Needs, Parental Coaching and More
clients.brighthorizons.com/morganstanley
Register with your Firm email address to review full menu of programs, contact family concierge and book services
Tip: Download phone app (search for “Back-Up Care” or “Bright Horizons”)
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Group Personal Excess Liability (GPEL) Insurance
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Pet Insurance
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Pet Insurance
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Veterinary Discount Plan
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HealthEquity
My Health Tools
contact
2nd.MD
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Lyra
contact
UHC (Virtual Visits)
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