Medical, Dental and Vision ID Cards
Medical and Prescription Drug ID Card
You will receive a combined medical and prescription drug ID card from Cigna or UnitedHealthcare (UHC) upon enrollment in the medical plan. ID cards also include contact information for Accolade Health Assistants.
New employees will receive a physical ID card within 1 to 3 weeks of enrollment. Existing employees may continue to use their current ID cards. In some cases, informational or plan changes may results in a new physical ID card being issued. If you do not receive your card or need a replacement card, you may print it from mycigna.com or myuhc.com or request another be mailed to you.
Note: For January 1, 2024, all existing and new Cigna enrollees, as well as new UHC enrollees, were sent updated ID cards. Existing UHC members were not sent new ID cards and may continue to use their existing ID card.
Dental and Vision ID Cards
The dental and vision plans do not issue physical ID cards. Dental or vision providers typically ask for your Social Security number to verify your participation in the plans. If you are not comfortable providing that information, there are alternatives for dental and vision plans.
You can download an electronic card from your dental plan administrator’s website or mobile app.
Members may verify coverage over the phone using their name, date of birth and member ID. Note: Member ID can be found on your electronic card. Or, you may use your Social Security number.
You can download an electronic card from your vision plan administrator’s website or mobile app.
Members only need to provider the last 4 digits of their Social Security number to verify coverage. Alternatively, members may verify coverage over the phone using their date of birth.
Flexible Spending Account (FSA) and Health Savings Account (HSA) ID Cards
- You’ll be issued an FSA debit card that you may use to pay for qualifying health care expenses or products with your Health Care FSA dollars. Your FSA debit card works just like any debit or credit card at check out; whether that’s in your doctor’s office, the drug store or an online purchase. The funds will be withdrawn from your Health Care FSA instead of your bank account. More information.
- You’ll be issued your HSA debit card that you may use to pay for eligible health care expenses, or you can pay expenses out of pocket and reimburse yourself from your HSA later. More information.