Family Services

2021 and 2022 Plan Year Information

Family Services

Whether you’re looking for day-to-day after-school care for your kids or assistance with aging parents, we’ve got your needs covered with resources that provide extra support.

Discounted Day Care

For today’s working parents, access to high-quality, affordable child care is more than a perk — it’s essential. Discounted day care centers offer programs through a network of schools designed to meet every parent’s needs. Morgan Stanley employees receive a 10% discount off tuition at participating schools.

Cultural Care Au Pairs

Morgan Stanley employees receive a one-time $500 discount on trusted, flexible, live-in child care with a unique international perspective.

Child Care Centers and In-Home Options

BACK-TO-SCHOOL UPDATE (August 1, 2021): To help families as children head back to school and parents return to the office, the Firm is enhancing our family programs:

  • You have 10 extra family support days for a total of 40 days in 2021, which you may use toward backup child care as described below — as well as for tutoring and backup in-home adult care
  • Copays will be waived in September and October
  • You can now book services 90 days in advance (instead of 30 days) through the end of 2021

Note: Bright Horizons child care centers and in-home caregivers are following enhanced health and safety protocols.

When your regular child care arrangements fall through, take advantage of these programs, managed by Bright Horizons, which give you access to a national network of child care centers and in-home caregivers.


  • To arrange for care at a local center in the Bright Horizons network, visit Bright Horizons’ website (login information below) or use the mobile app.
  • The cost to you is $20 per day for one child, or $35 per day for two or more children.* The Firm subsidizes this amount.
  • You are eligible for up to 30 days of care each year to use (includes child and/or adult care).
  • You may reserve a space up to 30 days in advance.
  • Most centers accommodate children aged 6 weeks to 12 years. The age range varies by state, so check with the care center you intend to use.


As an alternative to dropping off your child at a Bright Horizons daycare center when your regular care arrangements fall through, you can arrange for a caregiver to come to your home. Pre-registration required.

  • The cost for in-home care is $8 an hour,* with a 4-hour minimum and a 10-hour maximum each day. The Firm subsidizes the cost of care. Note: You can also arrange for a caregiver for an adult.
  • If Bright Horizons cannot find an in-home caregiver in its network, you may arrange for “out-of-network” care yourself by a family member, neighbor, friend, regular babysitter, etc. — and be reimbursed $100 a day by Bright Horizons to cover that cost. You are responsible for all other costs associated with care beyond the $100 per diem.

*Note: Employees will see imputed income of $75 per child or adult per day of care on their last paycheck of the calendar year.
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  • You need a break from balancing your work and managing your child’s at-home schooling.
  • You have a new child (congratulations!) and need care while you transition back to a normal work schedule.
  • Your child’s school or child care center is closed for a break, teacher in-service day or inclement weather.
  • Your stay-at-home spouse is called in for jury duty or has an appointment.
  • You’re in-between child care arrangements.
  • Anytime your regular day care provider is temporarily unavailable.

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It’s important to register in advance so that the program is available if you need last-minute care. Register now using any of the three options below.

  • Visit the Bright Horizons website (Employer Username: MorganStanley; Employer Password: Benefits4You).
  • Call 833-224-7075 for 24/7 support.
  • Download the Back-up Care app. Search for Bright Horizons in the Apple App or Google Play Store.’s Senior Care Planning Program

Caring for aging relatives can be overwhelming to navigate alone. At no cost to you, the Firm’s Senior Care Planning Program through helps you find quality adult and senior care services.

When you register for your complimentary premium account through the Firm, you’ll be able to work with master’s degree-level social workers who can help you develop customized elder care action plans, negotiate provider rates and even facilitate family meetings – all at no cost to you.’s social workers and elder care professionals will:

  • Refer you to elder care attorneys and financial, residential and health care planning resources.
  • Assist in coordinating care for a loved one who’s nearby or out of state.
  • Help you find the right care when you need it, including companions to check in on your out-of-town parents on a weekly basis, local accountants to help them with their finances, or attorneys specializing in Medicare.
  • Facilitate meetings with you and your family members to help you agree on care plans – from what type of care is needed to how to pay for it.

Use the web-based services at to search for caregivers based on the level of care needed, background checks, reviews and location.

  • Senior housing
  • Home care agencies
  • Home care individuals
  • Special needs caregivers
  • Transportation needs’s website also has a comprehensive senior care guide, helpful articles and many other resources.


    • The free Senior Care Planning Program can be used for any aging or disabled adult relative including your parents, grandparents, in-laws, spouses, partners, aunts and uncles.
    • You can even use for your own future planning.
    • There are several services that you can purchase to supplement your no-cost premium membership, including access to more robust background checks and’s HomePay and nanny tax-filing services.


Work-life Webinars

Work-life webinars are available throughout the year that provide helpful tips on parenting and being a caregiver to loved ones.