Chronic Conditions

2020 and 2021 Plan Year Information

Chronic Condition Management

If you have a chronic condition such as asthma, diabetes or heart disease and you are enrolled in coverage under the Medical Plan, you can call on a trained health care professional to come up with strategies to help you effectively manage your condition.

Specialized nurses in their fields can also:

  • Coordinate your care
  • Help you make informed decisions about your treatment
  • Help locate best-in-class specialists and providers
  • Serve as a single point of contact throughout your treatment and recovery

Centers of Excellence

UnitedHealthcare and Cigna partner with top-ranked facilities across the country, called Centers of Excellence (COEs), to ensure you are getting quality care from leading practitioners. These Centers of Excellence strive to deliver the best results, employ leading practitioners and be on the forefront of research and clinical care.

UnitedHealthcare offers access to COEs for specialized conditions, including knee, hip and spine surgeries, cancer treatment, bariatric surgery, and substance and alcohol abuse treatment, along with clinical support programs for many of these conditions. If you enroll in the applicable clinical support program and use a COE for eligible services, you’ll also receive enhanced benefit coverage.

Cigna members also have access to COEs for specialized conditions, including substance and alcohol abuse treatment and cancer, along with a clinical support program for cancer treatment.  If you enroll in the clinical support program and use a COE for eligible services, you will also receive enhanced benefit coverage.