How It Works

  1. Your doctor prescribes you a maintenance medication. If you are already taking an eligible maintenance medication, skip to step 2.
  2. Cigna Pharmacy or OptumRx notifies you that mail order is available to you.
  3. You have three grace fills (30-day) at a retail pharmacy before you must enroll in the mail order or retail 90 program. If your doctor decides to change your dose or brand, you will have another three fill opportunities before enrolling in the mail order program.
  4. If you are not enrolled in the mail order or retail 90 program by the fourth retail fill, you will have to pay 100% of the cost of the medication. This cost will not apply to your deductible or out-of-pocket maximum.


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