Will my coupon/copay card apply to mail order or retail 90?

Coupon/copay cards do not apply to drugs ordered through mail order but will apply at retail pharmacies that participate in the retail 90 network. However, if you  continue to fill your maintenance prescriptions at a retail pharmacy outside the retail 90 network, you will lose the benefit of any Plan coverage or pricing discounts and will pay the full cash price at the retail pharmacy after your third fill, less the amount of any coupon/copay credit that your pharmacy will accept. Before purchasing at a non-participating retail pharmacy, we encourage you to compare prices by calling OptumRx or Cigna and your retail pharmacy. Often the mail order cost is less than the retail pharmacy’s cost, even after subtracting the coupon or copay discount.

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