Prescription Drug 90 Day Maintenance Program FAQs

2020 and 2021 Plan Year Information

Why does the Firm’s Medical Plan have a 90 day requirement for maintenance drugs?

Am I required to fill all my prescription drugs for 90 days?

How much will I pay if I choose not to fill a maintenance medication prescription by mail or at Cigna 90 day retail pharmacy?

How do I determine whether my prescription is required to be filled for 90 days?

Are my covered dependents required to fill their prescription for 90 days, too?

Do I have to move to 90-day maintenance immediately?

What happens on my fourth retail pharmacy fill?

Do I have OptumRx or Cigna Home Delivery Pharmacy?

Will OptumRx and Cigna Home Delivery Pharmacy assist with the transition?

What happens if my doctor changes my maintenance prescription dosage or prescribes a new maintenance drug?

Are my out-of-pocket costs for prescriptions considered an eligible expense for my Health Care Flexible Spending Account (FSA) or Health Savings Account (HSA)?

How do I use Mail Order for a new prescription?

What could cause a delay in prescription processing?

How do I check on the status of my order?

Am I charged for shipping

Will my coupon/copay card apply to mail order or retail 90?

Can I use my coupon or copay card at home delivery with OptumRx?

My doctor/pharmacist gave me a coupon/copay card for my drug. What is this?